The Hospitality Operations Program offered by Malaysian Hospitality Training Center (MHTC) is designed to equip entry-level hospitality employees with essential practical skills and industry knowledge required for operational excellence. The objective is to support employees within their first one to six months of employment by enhancing their competence, confidence, and job readiness through structured, skills-based training.
The Hospitality Operations Program consists of comprehensive training across four core operational areas:
Food & Beverage Operations
Culinary Programs
Housekeeping Operations
Front Office Operations
A total of 56 structured programs are delivered at our Training Centre in Petaling Jaya, Selangor. These programs are hands-on and skills-focused, specifically tailored for entry-level employees to help them transition effectively into their roles. Training emphasizes practical application, standard operating procedures, service excellence, and workplace professionalism aligned with industry standards.
Why MHTC Programs Stand Out
Industry-Relevant & Skills-Based: - All programs are designed to meet current hospitality industry needs, focusing on real-world operational skills rather than theory alone.
Targeted for Early Employment Stages: - The programs are uniquely structured to support employees during their critical first six months, accelerating learning and reducing on-the-job errors.
Comprehensive Coverage: - With 56 programs spanning all major hospitality departments, MHA ensures well-rounded operational competence.
Experienced Trainers & Practical Learning: - Training is delivered by industry-experienced professionals using hands-on methods, simulations, and workplace scenarios.
Centralized Training Facility: - Conducted at a dedicated training centre in Petaling Jaya, ensuring consistency, quality, and a professional learning environment.
