EMPLOYEE SKILL DEVELOPMENT
A comprehensive suite of 98 Employee Skill Development Programs, delivered through specialized training centers, designed specifically for early-career professionals (0-2 years of employment)."
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CENTER FOR HOTEL MANAGEMENT
CENTER FOR HOTEL MANAGEMENT
1st - 6 Months in Employment
Total 2 programs offered
PROGRAMS OFFERED
Center for Hotel Management Operations
Professional Certificate in Hotel Operations
Professional Hotel Personnel
CENTER FOR SHORT -TERM RENTAL EXCELLENCE
CENTER FOR SHORT -TERM RENTAL EXCELLENCE
1st - 6 Months in Employment
Total 3 programs offered
Center for Short-Term Rental Excellence (CSTRE)
Service Apartment Operations Program
AIRBNB Hospitality Operations Program
Homestay Operations Program
CENTER FOR BUDGET HOTEL EXCELLENCE
CENTER FOR BUDGET HOTEL EXCELLENCE
1st - 6 Months in Employment
Total 1 programs offered
Center for Budget Hospitality Excellence (CBHE)
Budget Hotel Operations Program
Airport Operations Program
CENTER FOR CLUB & GOLF OPERATIONS EXCELLENCE
CENTER FOR CLUB & GOLF OPERATIONS EXCELLENCE
1st - 6 Months in Employment
Total 2 programs offered
PROGRAMS OFFERED
Center for Club & Golf Operations Excellence (CCGOE)
Club Operations Program
Golf Club Operations Program
CENTER FOR RESORT OPERATIONS & MANAGEMENT
CENTER FOR RESORT OPERATIONS & MANAGEMENT
1st - 6 Months in Employment
Total 1 programs offered
PROGRAMS OFFERED
Center for Resort Operations & Management
Resort Operations Program
CENTER FOR MODERN RETAIL MANAGEMENT
CENTER FOR MODERN RETAIL MANAGEMENT
1st - 6 Months in Employment
Total 4 programs offered
Center for Modern Retail Management
Retail Operations Programs
Hypermarket Operations Program
Mall Operations Program
Professional in Retail Entrepreneurship & Franchising Management
CENTER FOR FRONT OFFICE EXCELLENCE
CENTER FOR FRONT OFFICE EXCELLENCE
1st - 6 Months in Employment
Total 16 programs offered
Center for Front Office Excellence (CFOE)
Reception Operations Service Program
Concierge Skills
Handling customer Complaints in Front office
Handling Difficult Customers in Front office
Hospitality Front office Safety
Front Office Checkout and Account Settlement
Professional bell service
Professional Van Courtesy Service
Professional Limousine Service
Effective Telephone Skills in Front office
Reservation Sales Program
Telephone Skills
Front Office Customer Care Technique
Handling Reservation in Front office
Front Office Basic Skills
Front Office Service Skills
CENTER FOR HOSPITALITY & HOUSEKEEPING OPERATIONS
CENTER FOR HOSPITALITY & HOUSEKEEPING OPERATIONS
1st - 6 Months in Employment
Total 11 programs offered
Center for Hospitality and Housekeeping Operations (CHHO)
Accommodation Operations Program
Effective Housekeeping Inventory
Effective Public Area Cleaning
Floor & Carpet Care
Guest Room Cleaning
Handling Soiled learning
Housekeeping Basic Skills
Housekeeping Guestroom Cleaning
Planning & Organizing the Housekeeping Department
Rest Room Cleaning
Public Area Safety
CENTER FOR FOOD & BEVERAGE OPERATIONS
CENTER FOR FOOD & BEVERAGE OPERATIONS
1st - 6 Months in Employment
Total 18 programs offered
PROGRAMS OFFERED
Center for Food & Beverage Operations (CFBO)
Fast Food Operations Program
Food Service Program
Food & Beverage Customer Care Technique
Food Service Customer Development
Better Banquets
Food & Beverage Basic Program
Hygiene Program
Managing Food Service Operations
Professional Food & Beverage Personnel
Quality Restaurant Management
Understanding HACCP
Total Quality Service in the Food Service Industry
Food Service Employee Awareness & Problem Prevention
Restaurant Telephone Technique
Food Service Security Planning
Suggestive selling in Food & Beverage Operations
Understanding Menu
Food & Beverage Cost Control
CENTER FOR CULINARY OPERATIONS
CENTER FOR CULINARY OPERATIONS
1st - 6 Months in Employment
Total 10 programs offered
Center for Culinary Operations
Kitchen Operations Program
Managing Food Production
Sustainable Kitchen Practices
Advanced Culinary Techniques
Technology Integration for Kitchens
Menu Planning and Development
Culinary Innovation and Trends
Energy Efficiency in the Kitchen
Financial Management and Cost Control
Emergency Preparedness and Response
CENTER FOR KITCHEN STEWARDING EXCELLENCE
CENTER FOR KITCHEN STEWARDING EXCELLENCE
1st - 6 Months in Employment
Total 3 programs offered
Center for Kitchen Stewarding Excellence (CKSE)
Stewarding Operations Management
Food Safety and Hygiene Program
Waste Management and Reduction
CENTER FOR RECREATION & THEME PARK OPERATIONS
CENTER FOR RECREATION & THEME PARK OPERATIONS
1st - 6 Months in Employment
Total 2 programs offered
Center for Recreation & Theme Park Operations
Theme Park Operations Management
Sustainable Practices in Theme Parks
CENTER FOR SPA & REFLEXOLOGY EXCELLENCE
CENTER FOR SPA & REFLEXOLOGY EXCELLENCE
1st - 6 Months in Employment
Total 9 programs offered
Center for Spa & Reflexology Excellence (CSRE)
Spa Operations Management
Customer Service Excellence in Spas
Wellness and Therapeutic Treatments
Spa Safety and Hygiene Standards
Spa Staff Training and Development
Holistic and Alternative Therapies
Luxury Spa Services
Sustainable Practices in Spa Operations
Spa Etiquette and Professionalism
CENTER FOR EVENT & CONVENTION MANAGEMENT
CENTER FOR EVENT & CONVENTION MANAGEMENT
1st - 6 Months in Employment
Total 13 programs offered
Center for Event & Convention Management (CECM)
Convention Exhibition Management Program
Virtual Event Management Program
Event Marketing and Promotion
Wedding and Special Event Planning
Sustainable Event Management
Venue Management Program
Event Coordination and Logistics
On Site Event Operations Program
Resort & Recreation Operations Programs
Resort Destination Management Program
Recreation Destination Management Program
Recreation & Heritage Management Program
Leisure Park Operations Program
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