CENTER FOR HOSPITALITY LANGUAGE & SERVICE EXCELLENCE
Total 12 programs offered
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Call Center Operations Program
Hospitality Customer Service
Handling Conflict
Handling Customer Complaint
Handling Difficult Customers
Handling Communication
Hospitality Customer Care
Hospitality Quality Service Culture
Total Quality Service Culture in the Hospitality Industry
Food Service English
Front Office English
Housekeeping English
CENTER FOR HOSPITALITY MANDRAIN
Total 4 programs offered
Mandarin Essentials for Hospitality Frontliners
Mandarin Conversation Skills for Front Desk & Concierge
Customer Service Excellence in Mandarin
Mandarin for Food & Beverage Service Staff
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