The Corporate Training Bundle is a value-driven initiative designed for the hospitality industry, offering cost-effective, high-quality training programs tailored to meet diverse organizational needs.

This unique approach allows businesses to engage talent across various departments and levels, all while maintaining excellence in delivery and outcomes.

Jointly developed by DHS Hospitality Academy and the Asia Hospitality Human Resources Association, the bundle fosters industry-wide growth through accessible, impactful learning.

The Corporate Training Bundle is designed to help employers upskill groups of employees across various levels of the organizational hierarchy. Spanning a period of six months, this flexible program allows companies to select tailored training modules from our offerings — ranging from Entry Level to Middle Management — ensuring comprehensive development aligned with workforce needs and business goals.

“Maximizing Potential. Minimizing Cost.” 

• Entry-Level Programs (Frontline & New Hires)

  • Guest Service Excellence: Build strong customer interaction skills and service etiquette.

  • Hospitality English Communication: Improve spoken English and customer interaction confidence.

  • Introduction to Hotel Operations: Understand key departments: Front Office, Housekeeping, F&B, and Concierge.

  • Food Safety & Hygiene (Basic): Comply with hygiene standards in kitchens and service areas.

• Supervisory-Level Programs

  • Team Leadership in Hospitality: Develop skills to supervise, motivate, and manage small teams effectively.

  • Conflict Resolution & Complaint Handling: Practical strategies for diffusing tension and maintaining guest satisfaction.

  • Hospitality Sales & Upselling Techniques: Train staff to increase revenue through strategic guest engagement.

  • Workplace Safety & Risk Management: Ensure team compliance with operational safety and emergency protocols.

• Middle Management Programs

  • Hospitality Business & Financial Fundamentals: Learn cost control, budgeting, and basic financial literacy for department heads.

  • Strategic Service Leadership: Equip managers to drive service culture, consistency, and guest loyalty.

  • Talent Development & Retention in Hospitality: Train leaders on coaching, mentoring, and retaining top talent.

  • Data-Driven Decision Making for Hospitality Leaders: Use data insights to enhance operational efficiency and customer experience.