The Uplifting Minds Program is a strategic initiative crafted to equip every level of a hospitality organization with the essential skills, knowledge, and confidence required for success. By combining theoretical learning with practical, hands-on training, the program empowers participants to meet the evolving demands of the industry, advance their careers, and emerge as future leaders in hospitality. This transformative program is proudly brought to you by DHS Hospitality Academy in collaboration with the Malaysian Hospitality Association (MHA).

“Equipping Today’s Talent for Tomorrow’s Leadership.” 

• Key Benefits of the Uplifting Minds Program

The Uplifting Minds Program by DHS Training & Consultancy offers a wide range of benefits tailored for individuals in the hospitality industry. Here’s how participants gain a competitive edge:

• Skill Enhancement: Develop essential, industry-relevant skills including leadership, communication, customer service, and problem-solving—empowering participants to grow both professionally and personally.

• Career Advancement: With specialized knowledge and recognized certification, participants unlock greater career opportunities and are better positioned for leadership and managerial roles.

• Real-World Experience: A unique blend of classroom learning and practical training ensures participants gain the hands-on experience needed to confidently handle real workplace challenges.

• Program Category

  • Hospitality Entry Level Programs

  • Employee Growth & Skill Program

  • Supervisory Management Programs

  • Mid Level Management Programs

  • Senior Management Program

• Program Hours: 8 - 24 Hours (Depending on the programs offered)

• Program Methodology: Conducted In House

• Center for Event & Convention Management (CECM)

  1. Convention Exhibition Management Program

  2. Virtual Event Management Program

  3. Event Marketing and Promotion

  4. Wedding and Special Event Planning

  5. Sustainable Event Management

  6. Venue Management Program

  7. Event Coordination and Logistics

  8. On Site Event Operations Program

  9. Resort & Recreation Operations Programs

  10. Resort Destination Management Program

  11. Recreation Destination Management Program

  12. Recreation & Heritage Management Program

  13. Leisure Park Operations Program

• ASIA Pacific Center for HALAL Hospitality

  1. Halal Hospitality

  2. Halal Food Management Course Training Program

  3. Cultural Sensitivity and Customer Service

  4. Halal Marketing and Business Development

• Center for Hospitality Language & Service Excellence (CHLSE)

  1. Call Center Operations Program 

  2. Hospitality Customer Service

  3. Handling Conflict

  4. Handling Customer Complaint

  5. Handling Difficult Customers

  6. Handling Communication

  7. Hospitality Customer Care

  8. Hospitality Quality Service Culture

  9. Total Quality Service Culture in the Hospitality Industry

  10. Food Service English 

  11. Front Office English 

  12. Housekeeping English