The DHS Hospitality Academy offers a comprehensive Employee Development Program designed to enhance skills at every career stage. With 499 programs developed and conducted, the initiative covers all facets of employment, ensuring continuous growth and adaptability. The program includes:

1. Skills Training (Foundational Development)

• Target: New employees (<6 months)

• Focus: Building core job competencies, basic technical skills, workplace etiquette, and company processes.

• Delivery: Conducted by industry experts and academia for real-world relevance.

2. Re-Skilling (Adaptive Training)

• Target: Employees (6+ months) transitioning to new roles or technologies.

• Focus: Digital literacy, role-specific upskilling, and adapting to industry shifts.

• Delivery: Hands-on workshops led by seasoned professionals and academic specialists.

3. Up-Skilling (Advanced Expertise)

• Target: Tenured employees (2+ years)

• Focus: Leadership development, advanced certifications, managerial training, and innovation-driven learning.

• Delivery: Masterclasses by industry leaders and university collaborations.

4. Cross-Skilling (Versatility Training)

• Target: Employees seeking multi-departmental expertise.

• Focus: Exposure to adjacent roles (e.g., sales teams learning customer support).

• Delivery: Rotational programs and cross-functional projects guided by experts.

5. Soft Skills & Behavioral Training

• Target: All employee levels.

• Focus: Communication, emotional intelligence, teamwork, conflict resolution, and adaptability.

• Delivery: Interactive sessions with corporate trainers and psychologists.

6. Future-Ready Skilling

• Target: Employees preparing for emerging industry trends.

• Focus: AI, automation, data analytics, cybersecurity, and AI tools for non-tech roles.

• Delivery: Tech bootcamps in partnership with academia and tech innovators.

7. Compliance & Safety Training

• Target: Mandatory for all employees.

• Focus: Workplace safety, ethics, legal compliance, and industry regulations.

• Delivery: Certified training by legal and safety professionals.

By integrating industry expertise and academic insights, the DHS Hospitality Academy ensures employees receive cutting-edge, practical, and future-proof training, fostering a culture of continuous learning and excellence.